Personalized Pulse Checks drive realtime communications between patients & care teams so adjustments can be made now.
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Pulse Checks are based on Vital Behaviors care teams agree they can deliver
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Pulse Checks are personalized for patients and care team members to allow mass customization
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Pulse Checks are quick (30-60 sec) because of our random sampling process
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Pulse Checks make it safe and easy for patients, care team members, and leaders to communicate expectations and feedback
PATIENTS
quickly understand what the perfect care visit looks like and share personal expectations and feedback at the right points in the care process
CARE TEAM MEMBERS
get personalized feedback from patients and coworkers
LEADERS
provide feedback and coaching to each care team member based on data from patients and coworkers
Delivers unrivaled personalized care and patient engagement (+95%)
Care teams feel appreciated by patients and supported by leaders and peers
Saves time by focusing on the patient’s top care expectation
Improves multiple outcomes: safety, quality, experience, throughput, employee retention, and cost